What does Preamble of Improving Veteran Access to Care Act do?

This bill requires the Secretary of Veterans Affairs to establish and implement a plan. The plan must improve the process for scheduling appointments for healthcare from the Department of Veterans Affairs.

What does SHORT TITLE. of Improving Veteran Access to Care Act do?

This bill is formally titled the Improving Veteran Access to Care Act.

What does IMPLEMENTATION OF AND REPORT ON EFFORTS OF DEPARTMENT OF of Improving Veteran Access to Care Act do?

This section requires the Secretary of Veterans Affairs to submit a plan to Congress within one year of the Act's enactment to improve health care appointment scheduling for both patients and employees. The plan must include actions, resources, technology, and process improvements to enhance health care delivery, access, customer experience, and efficiency. The plan must address objectives such as developing a scheduling system allowing personnel and patients to view available appointments, creating a self-service scheduling platform, and establishing a process for patients to schedule appointments via telephone. If an objective or feature cannot be implemented, the Secretary must include a report explaining why and outlining a plan for implementation without it. The Secretary must fully implement the plan within two years of submitting it to Congress. The plan's development must consider the Electronic Health Record Modernization Program to ensure a smooth transition. The Secretary must submit progress reports to Congress one and two years after submitting the plan, detailing costs, schedules, goals, metrics, challenges, and lessons learned. The section clarifies that veterans should not be prevented from scheduling appointments through non-online methods.

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Improving Veteran Access to Care Act

Last updated: 12/19/2025 · Introduced: 2/18/2025

Author: Maggie Hassan (D-NH)

TL;DR (AI)

The bill mandates the Department of Veterans Affairs to create and implement a plan to improve healthcare appointment scheduling for veterans and employees.
This plan must include strategies for enhancing access, customer experience, and efficiency, potentially incorporating a self-service scheduling platform and allowing scheduling via telephone.
The Secretary of Veterans Affairs must report to Congress on the plan's progress, costs, and challenges, ensuring veterans retain options for scheduling appointments beyond online methods.

119th Congresspassed senateHR. 9237(In Committee)Official page

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Other Sections

Includes provisions on preamble, short title., and 1 more.

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