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VA Call Center Multi-Factor Authentication Act
Last updated: 2/25/2026 · Introduced: 2/25/2026
Author: Barry Moore (R-AL)
TL;DR (AI)
- The bill mandates the Department of Veterans Affairs to implement multi-factor authentication in call centers.
- This authentication requirement applies specifically to verifying the identity of callers regarding 'high-impact' actions affecting veterans or beneficiaries.
- A 'high-impact' action is defined as one where impersonation could result in significant and lasting harm to a veteran or beneficiary.
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Other Sections
Includes provisions on preamble, short title., and 1 more.
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